Cancellation Policies
Class Cancellations
Cancellations should be made more than 2 hours prior to your class beginning (morning or evening). Cancellations or changes (ie. moving from in-studio to online or from one class to another class) made with less than 2 hours notice will result in loss of class. Non-attendance without cancellation will result in loss of class and a $10 No Show fee.
Workshop/Special Class Cancellations
Cancellations should be made 48 hours prior to the start of the workshop or special class (morning or evening). Cancellations made at least 48 hours prior to the start of the workshop or special class will receive a full refund. Cancellations made with less than 48 hours notice will be offered account credit. No shows or cancellations made 2 hours or less from the start time will forfeit class payment.
Membership Cancellations
30 day New Student - The 30 day membership begins with the first class you book (not the purchase date) and rolls into our monthly unlimited membership after the 30 day trial period, so you can continue to enjoy the classes. You may cancel at anytime prior to the renewal payment date by emailing the studio or canceling through your momence account/app. There are no refunds or transfers. Once you book your first class your membership begins with that class, whether you attend, not attend, or cancel. The membership can not be extended or renewed due to non-use.
Monthly Unlimited - This membership includes 1 special class included per month (Extended Practice, Myofascial Release + Yoga Nidra, or Crystal Sound Bath), 15% off any additional special class after the first free per month, 15% off workshops (guest teacher workshops, trainings), and 15 % off retail. Membership requires a 30 day cancellation notice in writing to the studio prior to the renewal date.
Annual Unlimited - The annual membership begins with the first class you book (not the purchase date). There are no refunds or transfers. Once you book your first class, your 365-day membership begins whether you attend, not attend, or cancel.
Live-Streaming Classes - These classes will be held live and shared through zoom as per the posted schedule. Cancellations should be made more than 15 minutes prior to your class beginning (morning or evening). Cancellations or changes must be made before class start time. Non-attendance without cancellation will result in forfeit of class registration fee. No recordings will be emailed.